The cable side is extremely tight the chain side is extremely loose.
Garage door jammed.
A pulley can become jammed by an obstruction or possibly a misaligned or hung up cable.
This can often be due to a problem with the tracks or rollers.
Lack of maintenance additional strain on jammed tracks being some of the common ones.
If there is something in one of the tracks obstructing the free movement of the rollers the garage door can stick open.
Rollers can cause trouble due to a variety of reasons.
So enter by the side door and make some more checks.
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Check for an obstruction visually inspect the track and see if something is wedged in it to obstruct it.
Garage door is in the down position seems to want to continue to go down since its cable is still tight.
Lodged garage door track.
The door rail connector is at the end closest to the door since the door is in the down position.
Here are some things to try as you troubleshoot a jammed garage door.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
I released the safety handle but the chain drive is still jammed.
Your garage door seems to get stuck while opening or closing.
Any problems with springs or pulley should be examined by a garage door professional.
As america s largest garage door installation company mesa garage doors takes great pride in providing superior products and services at the absolute lowest price.
If the handle moves normally and you can feel the mechanism operating but the door still refuses to open normally the next thing to check is whether the door itself is jammed.
If something you re storing in your garage fell on the track while the door was opening it could get stuck in the track.
Mesa garage doors has been servicing the los angeles san diego and orange county areas with high quality new garage doors for over 30 years.